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What our clients think
compliments and feedback from service users, family members
'Courteous, dedicated and willing'
'Full of praise for the dedication'
'Full of praise for the dedication'
We find them most courteous, dedicated and willing, who treat her with lots of respect and deference, allowing her to have a most dignified way of life. All are very cheerful in our company and we both are very happy when they attend here.
They all show intelligence, a caring, polite and charming attitude who are always very diligent in their duties to provide preferential care for her. Nothing is too much trouble for any of them and they make a great team when a pair of them visit us. They all get on very well together too with an excellent working relationship.
'Full of praise for the dedication'
'Full of praise for the dedication'
'Full of praise for the dedication'
Thanks to your excellent helpers he is well on the way to recovery.
We are full of praise for the dedication of the lovely carers and entire system. We have been very impressed to get such treatment.
'My heartfelt thanks to them all'
'Full of praise for the dedication'
'I’d use the word “professionalism”, but I think that doesn’t do enough'
I just wanted to thank your team for the loving care they gave to my husband, during the two weeks he was at home for end of life care.
Every one of them was caring, gentle, concerned, and both professional and personal; even when he was unresponsive they always talked to him while gentling dealing with him, talking him through what they were doing. They are obviously well trained.
My heartfelt thanks to them all.
'I’d use the word “professionalism”, but I think that doesn’t do enough'
'I’d use the word “professionalism”, but I think that doesn’t do enough'
'I’d use the word “professionalism”, but I think that doesn’t do enough'
I just wanted to thank you and your team for all the valuable and respectful care you provided to my father in his final days - and to us as a family.
I was there for most of it and at the end, and got to witness the work of your carers.
They helped not only him, but my mother and all of us.
I appreciated the way they saw us all - especially my dad - as human beings going through the worst experience.
They respected his autonomy and pain, and helped us focus on him by doing the things we would have been ill-equipped to do for him on our own.
I’d use the word “professionalism”, but I think that doesn’t do enough.
As much as passing can ever be easy, you made it easy for him and for the family. For that I can’t thank you enough.
'Deliver true care'
'I’d use the word “professionalism”, but I think that doesn’t do enough'
'We are eternally grateful'
The service is truly amazing all carer's are kind, thoughtful, willing, knowledgeable, hard working, always cheery and friendly and just deliver true care as do office support
'We are eternally grateful'
'I’d use the word “professionalism”, but I think that doesn’t do enough'
'We are eternally grateful'
Just wanted to say a very big thank you to you and your team for looking after her in her final few weeks of her life. All of your carers were very professional and attentive towards her needs.
He very quickly became integrated into our family and gained our trust from day one. The way he looked after her was exemplary and I cannot speak too highly of him, he was even there with her and the family at the end, for which we are eternally grateful.
Why choose us?
People consistently choose A Caring Hand for our unwavering commitment to compassionate, dignified, and highly professional care. Our clients and their families praise our carers for their exceptional kindness, respect, and dedication, highlighting their cheerful demeanour, diligence, and genuine caring attitude. We are repeatedly recognised for our ability to provide personalised, attentive care, especially during sensitive times like end-of-life care, where our team's gentle, professional, and empathetic approach shines. Clients consistently express gratitude for our carers' ability to not only meet their physical needs but also to provide invaluable emotional support and integration into family life. Our team's knowledge, hard work, and seamless coordination, coupled with the supportive office staff, ensure a truly exceptional care experience. Whether it's compassionate elderly care, trusted home help, or specialised dementia care. We can provide dignified, personalised care in the comfort of your home.
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