Privacy Policy

 This Privacy Policy describes how A Caring Hand Ltd collects, uses, and shares information when you use our website.

Information We Collect

We collect information you provide directly to us through the following forms:

• Contact Form: When you use our contact form, we collect the information you enter, which may include your name, email address, phone number, and any other information you choose to provide in your message.
• Book an Assessment Form: When you use our "book an assessment" form, we collect the information you enter, which may include your name, email address, phone number, and any other information necessary to schedule and conduct the assessment.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests submitted through the contact form.
• Schedule and conduct assessments as requested through the "book an assessment" form.
• Communicate with you regarding your inquiries or scheduled assessments.
• Improve our website and services.

Information Sharing

We do not share your personal information with third parties except in the following limited circumstances: 

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. 
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). 

Data Security

We take reasonable measures to protect the information we collect from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your information. 

Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. 

Your Rights

You have the right to: 

• Request access to the personal information we hold about you.
• Request that we correct any inaccuracies in your personal information.
• Request that we delete your personal information. 
• Request that we restrict the processing of your personal information.
• Request a copy of your personal data. 

To exercise these rights, please contact us at info@acaringhand.uk

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. 

Contact Us

If you have any questions about this Privacy Policy, please contact us at: 

info@acaringhand.uk

01993 708703