This Privacy Policy explains how A Caring Hand Ltd collects, uses, and protects your information when you use our website or contact us regarding mobility equipment sales and hire services.

We may collect personal information that you voluntarily provide when you:

• Submit an enquiry through our contact form
• Request information about mobility equipment sales or hire
• Contact us by phone or email
• Request delivery, setup, or support services

This information may include:

• Your name
• Email address
• Telephone number
• Address
• Any additional information you choose to provide

We use your information to:

• Respond to enquiries and requests
• Arrange equipment hire, delivery, or setup
• Provide customer support
• Improve our website and services
• Maintain business records and comply with legal obligations

We do not sell or share your personal information with third parties for marketing purposes.

We may share information only where necessary with trusted service providers who assist us in operating our business, or where required by law.

We take reasonable steps to protect your personal information from unauthorised access, disclosure, or misuse. However, no online transmission can be guaranteed as completely secure.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Under UK data protection law, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Restrict or object to processing
• Request a copy of your personal data

To exercise any of these rights, please contact us at:

info@acaringhand.uk

If you have any questions regarding this Privacy Policy, please contact:

A Caring Hand Ltd
Unit 7, Bromag Industrial Estate
Witney
Oxfordshire
OX29 0SR

01993 708703
info@acaringhand.uk